Order and transport processing is a complex process involving various parties. These include not only customers such as trading companies or manufacturers, but also shipping points, transport partners and goods recipients. To ensure smooth transport processing, an optimal flow of information is required between all parties involved.
Lack of transparency about order processing as a challenge
Companies often face the problem of a lack of transparency with regard to order processing and the flow of goods. This is mainly due to the fact that the involvement of multiple parties leads to complicated data exchange. Transportation control capabilities are limited and proactive incident management is lacking. One example is that shippers have multiple connections to transportation partners, while transportation partners in turn manage multiple connections to shippers. Recipients also often suffer from not receiving information about the arrival of their order after they have dropped it off.
Single source of truth for all stakeholders
This is exactly where our solution comes in: a common transport management platform. This offers numerous advantages. We create a single source of truth by bringing together different parties and different information on a common data platform. This gives all parties access to uniform information in order processing without having to log into different logistics service providers' systems.
Intelligent data management through the same view of the data
Another interesting aspect is that various reference numbers of the parties involved - be it the shipment number, the shipping unit number, the delivery note number, the order number or the loading lists - are merged in a uniform data model. This intelligent data management enables seamless communication between the various parties. This eliminates misunderstandings or delays due to different reference numbers or systems.
The unified data model ensures that all parties have access to the same information and can track it in real time. The various reference numbers are automatically linked to each other, ensuring a smooth flow of information and efficient transport processing.
The optimized flow of information and simplified communication between the parties involved enables companies to improve their processes and make their supply chains more effective.
Supply chain transparency
Another major advantage is the transparency that our solution enables. We monitor the entire transport process from delivery from the warehouse to arrival at the recipient based on defined milestones. In addition, we provide status information for notification and track the shipment progress across all transport partners used.
Effective incident management
In addition to transparency, we also offer effective incident management. By continuously monitoring and controlling the transport process, we can quickly identify deviations. Deviations in the transport process are displayed, measured and proactively controlled and clarified. As a result, incidents and problems can be identified and resolved at an early stage.
With our joint transport management platform, we create a solution that improves the flow of information between all parties involved, increases transparency and enables effective incident management. This enables companies to make their transport operations more efficient and optimize their supply chains.
Contact us at METRO LOGISTICS and find out how we can optimize your transport processes. We look forward to your inquiry!
